The hospitality industry is always on the lookout for ways to provide guests with a better, more efficient, and enjoyable experience. Smart hotels are an ideal solution to achieve these objectives while saving money on operational costs.
Many large hotel chains are investing in technologies like voice-activated room controls, contactless entry and robot concierges. These are just a few of the features that set a smart hotel apart from other accommodation options.
Guests can control their rooms
Many hotels employ smart devices in their rooms to give guests a more personalized experience. These could range from thermostats and lighting controls, to music players.
This technology can significantly boost customer satisfaction and keep them engaged. Furthermore, hoteliers save money on energy bills.
Another advantage is that guests can manage their room from a single app or device, making it simpler for them to plan their stay and guarantee they get the room of their dreams.
For instance, a hotel can program its heating to come on before guests check in, ensuring the room is at an ideal temperature when they arrive. Furthermore, the thermostat can be programmed to automatically turn off radiators once guests depart, saving energy.
Guests can access their rooms from any device with an internet connection, whether that be a tablet, smart TV or speaker such as Amazon Alexa. IoT Worlds Engineering Team can develop private Alexa skills for your rooms, contact us today.
These devices can be linked to a range of hotel services like pool times and spa treatments. Guests also have the ability to check out their favorite restaurants from home and order food without ever leaving their room.
Smart rooms not only enhance guest experience and personalization, but they can save hotels money on maintenance expenses as hotel staff is able to monitor electronic device performance remotely and make repairs as needed.
This means they can detect issues with a device before they become critical and fix them promptly. Furthermore, they ensure all rooms at their property are kept in excellent condition so guests can check in without delay.
Room service is more efficient
Room service is an increasingly popular way for hotel guests to order food or other items. At today’s smart hotels, providing this service has never been simpler; giving wait staff more time to focus on customer satisfaction and less paperwork processing.
At smart hotels, guests’ meal requests are sent directly to the kitchen for processing without needing manual input from wait staff. This helps guarantee orders are processed quickly and accurately, leading to higher customer satisfaction ratings.
Software also enables businesses to create menus that can be accessed by guests via their phones or televisions in rooms, providing easy access to information and making ordering meals and other services more convenient. Moreover, this type of software can be integrated with point of sale (POS) systems for tracking all orders from the moment a customer places their order until they receive it.
Additionally, guests’ orders can be charged directly to their room folio, saving the hotel money on delivery fees. This is especially beneficial for establishments looking to compete with food delivery services like DineIN.
Smart room technology not only offers convenience to hotel guests, but it has a significant effect on customer satisfaction and hotel revenue. This is because it enhances their stay and increases repeat bookings – helping hotels compete better with short-term rental markets such as Airbnb or VRBO while decreasing operating expenses – especially for large brands with high volumes of business. Therefore, hoteliers must seriously consider how to make their establishments smarter.
IoT Worlds Engineering Team can develop private Alexa skills for your rooms, contact us today.
Guests can order room service from their phones
Modern hotels now enable guests to order room service directly from their phones, saving them time from having to call the front desk for orders. This is an efficient way for guests to save time and save money.
Guests can browse the hotel’s menus and customize their dishes as desired. Once they’ve made their selection, guests can check their order status and estimated delivery times on their phone.
This provides guests with a convenient way to monitor their orders and ensure they don’t forget anything essential. Not only does this reduce waste, but it also increases guest satisfaction – leading to higher loyalty rates in the future.
These apps collect data on restaurant performance and generate valuable insight for hotel management to use to enhance F&B services. For instance, they can monitor popular menu items, average fulfillment and delivery times, guest satisfaction scores, as well as identify emerging issues.
These apps can also be linked to the hotel’s e-menu system, so guests can order their meals through the same portal they’ll use when making food and beverage orders at the restaurant. This saves staff time while improving everyone’s experience.
The e-menu can also be utilized to advertise local and unique foods as well as upsell menu item add-ons. Doing so may attract a new audience and boost social media visibility at the same time.
Smart hotels are becoming increasingly popular, and this trend is expected to continue as customers become accustomed to ordering on-demand services from their smartphones. It’s only natural for the hospitality industry to follow suit.
IoT Worlds Engineering Team can develop private Alexa skills for your rooms, contact us today.
Rooms are more comfortable
Smart hotel rooms provide guests with an enhanced level of comfort. For instance, guests can control lighting, music, TV and air conditioning remotely with voice commands such as “Alexa, turn off the lights” or “Alexa, play some music”.
Internet of Things (IoT) technology enables hotels to collect data that helps them make informed decisions about energy use, which helps lower operational costs and boost efficiencies.
Hotel staff can collect data on guest usage and preferences, which can help determine which devices customers prefer and don’t want. This helps hotel owners plan for maintenance and repairs more effectively.
Hotels are making rooms cozier by installing motion sensors that detect when guests enter and exit their rooms, cutting down on AC and light usage. Depending on the model, these sensors may even alert guests if there’s a water leak present in their accommodation.
These features may be beneficial to increasing guest satisfaction, but some people might find them intrusive. For instance, having a tablet that controls all of your room’s features is great for many guests but could prove an inconvenience to those who prefer not using tech devices while sleeping or working.
No matter your opinion on smart technology, it’s essential to recognize that it is here for good. Your next vacation may involve some degree of digital addiction so consider ways to make the most relaxing possible without letting it consume too much of your time. You might even decide to unplug occasionally as a form of digital detoxification.
Guests can stay connected
Smart hotels use digital technology to make hotel stays simpler and more comfortable for guests. This includes providing them with control of their rooms from their phones or a smart device included with the room, enabling them to adjust temperature, lighting, and other functions according to their preferences and schedule activities accordingly.
Smart hotel devices utilize IoT technology to continuously send data to a central platform for processing and improving operations. Furthermore, these can reduce costs and make sure hotel personnel know about any necessary maintenance or repairs.
When guests check in at the hotel, they can do so using their phone and receive their room number via email or text. A Bluetooth-activated door beacon also lets them access their room using this technology; additionally, this technology also enables them to pay for their stay electronically.
Once a guest is checked into their room, they can use an app to adjust the temperature and lighting according to their individual needs. This helps them keep in sync with their natural rhythm and helps speed up jet lag recovery.
Smart hotels often feature the ability for guests to order room service directly from their phones, saving time and effort for visitors while cutting waste and guaranteeing all orders are handled correctly.
Additionally, some smart hotels provide wireless charging for guests to use in their rooms. This enables guests to connect their smartphones to the hotel’s Wi-Fi and charge their devices without needing a cord.
Discover all the best smart devices for hospitality, click here.
In a world where millennial travelers have high digital expectations, hotels are utilizing modern technology to offer an enchanting experience for their customers. This includes voice-activated controls, smart check-in services, holographic technology and robot concierges – all providing customers with an ultramodern stay.
