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RoboticsSmart Hospitality

Relay Robots in the Hospitality Industry

If you’ve ever wondered what it would be like to work for a company that has relay robots in the kitchen, you’re not alone. It’s a reality that’s becoming more and more common with the growth of technology in the kitchen. These devices are used to keep track of various tasks such as restocking and serving. The popularity of these robots has skyrocketed over the past year.

Relay Robotics

Savioke robotics, now Relay Robotics, has developed a new robo-butler called Relay that uses artificial intelligence to pick up orders from the front desk and deliver items to guest rooms. It’s the first fully-autonomous delivery robot that can navigate its environment autonomously.

Savioke, a Silicon Valley startup, has been working on this solution for about four years. The company raised $15 million in a Series A financing round led by Intel Capital. Today, its robotics are deployed at 70 hotel sites around the world. Originally envisioned as a hotel bellhop, the robot has evolved into a more versatile machine.

While a simple robot isn’t necessarily the best way to deliver items, the company’s Relay delivers a few extra perks to hotels. Not only does the device pick up orders, but it calls the elevator with no human intervention. And even if the signal is lost, the robot can still carry out its mission.

In addition to calling the elevator, Relay can also stop at the right floor. This functionality is key because many hotels have multiple floors. Also, the robot can handle potentially toxic loads, such as medicines.

There are two types of Relay robots: the main one, and a more sophisticated model. The main is a cylindrical silver robot with a lid on top. Designed for hospitality applications, the robot has a digital interface, an onboard computer, a Wi-Fi connection and a suite of sensors.

Meanwhile, the company’s latest innovation, the Relay+, is a more sophisticated version of the original. It’s the first fully-autonomous hotel delivery robot that can operate independently of the elevator. To save hotels the hassle of installing and training the robot, the company offers Rapid-Install, a system that trains and activates the Relay in less than 24 hours of the robot’s arrival.

With over 150,000 deliveries made to date, the Relay has already made its mark on the hospitality industry. However, Savioke is looking beyond the hotel room to expand into other service industries. Specifically, it’s looking into the delivery of prescription drugs to nurses.

The Savioke team is working to make the Relay a true window to the internet of things. They’re also experimenting with refrigerated bins, which would be useful for food deliveries to hospitals.

Future of robotics in hospitality

Robotics are a new technology that is being used in a wide variety of sectors. One of the most exciting uses of this technology is in the hospitality industry. As the demand for service-oriented tasks rises, robotics can provide assistance to human staff.

Hotels are starting to look for technological solutions to enhance their guest experiences. For example, hotel security robots can be used to check for unwanted objects and concealed weapons. UV disinfection robots can also be used to help with cleaning.

Artificial intelligence is another area of growth in this field. It can improve customer loyalty and brand awareness. However, it’s important to understand that there are some ethical considerations involved. These include privacy, autonomy, trust, and replacement.

The future of robotics in the hospitality sector is unclear. However, it’s not too late to incorporate the technology. A number of companies are investing in the field. Some of the more popular examples are chatbots and AI-powered assistants.

While chatbots can provide basic customer services, AI-powered assistants will be more useful in delivering complex tasks such as bookings. This is because these robots can communicate with guests and provide 24/7 support.

While the future of robotics in the hospitality sector is not completely clear, it’s clear that the use of this technology will become increasingly common. With the use of robots, the human workforce will be able to focus on more essential tasks. Additionally, it will allow hotels to save time and money.

The global hospitality robots market is forecast to reach $1,639.6 million by 2030. This is due in part to the increasing demand for contact-free services. In the post-pandemic world, contactless services are more important than ever.

In addition to enhancing the guest experience, the use of AI in hospitality is expected to reduce congestion and enhance speed. It’s also likely to boost productivity. Ultimately, the industry is set for a major evolution.

Robots are a great way to improve the quality and efficiency of the staff in a hotel. They can carry out many of the same tasks, but without the expense of hiring more people.

Savioke’s Relay robot

Savioke’s Relay robot is the first fully-autonomous delivery robot. It is an indoor delivery system that uses cameras and Wi-Fi. The bot can pick up orders from the front desk and deliver items to guests.

Savioke has more than 70 units installed worldwide. In the US, the robot has been in use at five major hotel brands. Last year, it made more than 1000000 deliveries.

Hotels around the world are using Relay’s services to improve their guest experience. Guests can order items like coffee, snacks, and drinks, and the robot delivers them safely and quickly. Unlike traditional hospitality staff, Relay doesn’t require tipping.

As the number of hotels that have implemented Relay increases, the company is adding more features. For example, the robot can now detect food trays, trash, and poor Wi-Fi. Depending on the functionality selected, it can also alert hotel staff to these situations.

Despite its popularity, Relay’s deployment has come with its own hurdles. One of the biggest is the difficulty in controlling elevators. Most commercial buildings have multiple floors, which makes the robot’s deployment challenging.

While the robot can deliver food to guests, it has to return to a charging station after each delivery. In this way, hotel staff can monitor its performance and adjust inventory levels.

Savioke has also been piloting its robotics technology in hospitals and eldercare facilities.

To make the hotel delivery process easier, Relay’s robot has been programmed to pick up orders from the front desk, and it calls the guest room phone when it arrives. But now, Savioke is working on a new feature: the “mingle” function. This allows the robot to hang out with guests. Besides delivering items, the robot can also tell jokes.

The Savioke robotics team developed a realistic prototype for the solution in just one day. By focusing on human behavior.

Intel is a major investor in Savioke. Intel’s involvement with Savioke could signal a growing interest in robotics. The company, which focuses on services, has been interested in expanding its business in Asia. This partnership may help accelerate Savioke’s growth plans.

As the global hospitality industry struggles to fill the need for qualified service workers, Savioke is developing robotic technology to supplement its existing workforce. The company’s goal is to create a low-cost, high-quality robot that can provide a variety of services.

Its sensors were equipped with Intel RealSense cameras. That technology helped turn Savioke Relay Robotics into a usable robot.

Among the new features of the Intel Curie module, which is a suite of hardware, firmware, and software tools, are Enhanced Privacy Identification (EPID) technologies. EPID will be implemented by a variety of IoT sensor vendors, and will be built into future versions of the Intel Curie module.

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